Printer Is Offline – Easy fixes

Printer Offline is the most common concern you come across while using printers. You give a print command but nothing happens. When you look at the printer menu, you can see the error printer offline issue. The computer is unable to find the printer. The inability of the computer to communicate with a printer can lead to Printer Is Offline issue. The cause of concern can be a simple loose connection to a much-complicated driver issue. Read the blog below to know about the measures to bring the printer back online.

Performing cable checks

• To rule out the connectivity issue, perform cable checks. 
• Make sure that both ends of the USB cable are inserted properly. Ensure the Ethernet cable is firmly inserted in case the printer is networked.
• Try inserting the end of the cable in multiple ports on your PC/laptop if available. Switching the USB port can help rectify “Printer is Offline” issue.
• If the cable is worn out, you can replace it and try connecting it again.

Manually change the printer settings to online

• Go to the control panel and thereafter “Devices and Printers”.
• After doing the needful, right-click on the printer and select “See What’s Printing”.
• A window will pop up. Choose your printer and uncheck “Use Printer Offline”.
• Similarly, uncheck pause printing option to assure that printer is back online and you can fix “Printer Offline” concern.

Cancel all struck printer jobs

• Go to the control panel and after that to “Devices and Printers” for proceeding with “Printer Offline” issue.
• Now, right-click on the printer and select “See What’s Printing” and “Cancel” any print jobs present.
• Make use of Use Printer Online option after printer jobs are removed.
• After doing the needful, restart both printer and pc. See whether you can reuse the printer again and remove the “Printer Is offline” issue.

Re-install the printer

If the above fixes, do not work, you can go for re-installing the printer to resolve Printer Offline issue.

• Go to control panel and thereafter to Device and Printers.
• Right-click on the printer from Device and Printers and choose “Remove device”.
• Select the Add Printer Option from Device and Printers to add the printer again.

Are you able to bring your printer back online and rectify the issue “Printer Is Offline”.

Updating Printer Driver

Proceed by pressing Windows and R keys simultaneously for fixing “Printer is Offline” issue.

• Now type services.msc and press enter.
• Now find Print Spooler Service. After locating the same, right-click on it and select stop.
• Press Windows Key + R again. Now type printui.exe /s /t2 and tap enter.
• After doing the needful, the search of the printer in the Printer Server Properties window.
• Next, go ahead with removing the printer for fixing “Printer Offline” concern. You will be prompted to remove the driver as well. Select “Yes” when asked.
• Again go to services.msc. Right-click on Printer Spooler and select start.
• Now, download and install the latest printer driver by visiting the manufacturer website and following the steps for the same.

See if the above measures can rectify “Printer is offline” concern. You can avail advanced tech help regarding printers at your manufactures Printer Support.